Vision
To continually provide solutions to service gaps, thereby increasing customer loyalty and revenue for our clients.
About Footprint Hospitality
A pacesetter in Nigerian hospitality consulting — elevating service, professionalism and guest loyalty.
Who we are
Excellence is doing the right thing, the right way, every time
Footprint Hospitality is a bespoke hospitality consultancy with a high regard for excellence, exceptional service delivery and human capacity building. We are in business to elevate the standard of hospitality and leisure services, and to reposition the category for better respect for its professionals.
We offer consultancy, conceptualization, development and project management for independent hotel owners. The firm has been operational for more than ten years, handling major consultancy jobs for top hotels and clients within Nigeria.
Our watchword is “Excellence Prioritized.”
Mission
To add value to hospitality delivery through improved service orientation and the pursuit of the highest standards of professionalism.
Core values
- Professionalism
- Diversity
- Quality
- Innovation
- Integrity
- Consistency
How we work
Corporate strategy
- Stay sensitive to market trends in relation to end users.
- Provide custom-tailored solutions, because every client is peculiar.
- Introduce a 7-star work ethic and solutions to every assignment.
Promise
Our commitment
We are committed to achieving results and completing transactions that yield the highest value for our clients. Our experienced team oversees each assignment with honesty, integrity, transparency and precision.
People
Meet the team
Founder & Lead Consultant
Allen Effeh
Tourism and hospitality consultant with 17+ years in destination marketing, hotel setup and training. B.Sc Accounting, PGD Hospitality Management. Certified Hotel General Manager and IHI Training Expert; Country Manager, International Hospitality Institute (Texas, USA).
Partner Consultant
Excel Opuaru
Hotelier and business developer; Managing Director of XcellenciO Hospitality. Has consulted for hotels nationwide. B.Sc Sociology, Delta State University, Abraka. Member, Institute of Hospitality (UK, Nigeria branch).
Credibility
Professional affiliations
- International Hospitality Institute, USA
- Institute of Tourism Professionals of Nigeria
- Association of Tourism and Hospitality Consultants of Nigeria
- International Luxury Hotel Association
- Institute of Hospitality, UK